A leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical mindset and excellent communication skills. The successful candidate will be responsible for analyzing business processes, identifying are
You will play a crucial role in training their Conversational AI to understand user inputs effectively. Your responsibilities will include managing the processes of training, testing, and optimizing our Conversational AI's NLU capabilities, ensuring alignment with conversation design and business lo
adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend time. Serve as a subject matter expert in IPsoft services and project delivery. Facilitate internal and
As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients enterprise customers, leading conversational AI projects with excellence. Working closely with our Conversational AI R&D team and our clients, you will ensure seamless integrations and impleme
You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, emp
Coordinate closely with internal sales, support, and service resources, communicating project status and success
and high performing application components and services as per the required specifications. You will follow
As a Senior Business Analyst specializing in Digital Solutions, you'll play a pivotal role in driving digital transformation and strategic business outcomes. If you're ready to lead transformative initiatives and make a significant impact, we invite you to join us. Apply now and become a key driver
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure and maintenance for API management platforms and services such AKANA and WSO2, etc. Experience in in different
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself and the face of the company. Deliver exceptional service to internal and external customers. Respond to