service representatives Providing introductory information to new customers Ensuring that customers are technical explanation of products, services or systems to internal or external customers or clients Explanation such as solar equipment, batteries, plugs, alarm systems, and inverters. Computer Skills: Proficient in industry. Education: Matric certificate (Grade 12). Diploma in logistics, supply chain, business management management, or electronics. Provident fund for financial security. Transport allowance to assist with commuting
vital role in handling customer interactions and financial transactions. This position is ideal for individuals individuals adept at customer service, focusing on financial management, issue resolution, and team development invoices, sending mandates, and ensuring all financial setups are correct Customer interaction (15%): serve as the primary point of contact for complex financial disputes Outstanding rental management (15%): in recovering dues System and statement maintenance (10%): keep financial systems like Zoho CRM/Click
vital role in handling customer interactions and financial transactions. This position is ideal for individuals individuals adept at customer service, focusing on financial management, issue resolution, and team development invoices, sending mandates, and ensuring all financial setups are correct Customer interaction (15%): serve as the primary point of contact for complex financial disputes Outstanding rental management (15%): in recovering dues System and statement maintenance (10%): keep financial systems like Zoho CRM/Click
customer centricity and after sales process & systems. Diploma or degree At least 5-8 years work experience
Relationship management with our top producing financial advisors • Active case/pipeline management • Provide gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests certificate • Relevant tertiary qualification; diploma/degree beneficial Your experience: • You must have
Relationship management with our top producing financial advisors • Active case/pipeline management • Provide gathering and researching information; assembling and forwarding information; verifying customer's understanding understanding of information and answer • Meet with external parties (DD/IFA) when the need arises • Assist with the organisation's services and product information when requested • Processing administrative requests certificate • Relevant tertiary qualification; diploma/degree beneficial Your experience: • You must have
group of companies. Address inquiries, provide information, and assist with various requests to enhance experience with monitoring and managing access systems and software would be a great advantage. Must be standards. Matric and a post graduate degree or diploma relating to a commercial or managerial qualification
communication (telephonic and/or other) to keep clients informed on progress in resolving their complaints Creating failure and recommend corrective action Creating a system to generate statistics to: Determine why complaints Establish trends and set up alerts Create a tracking system to assess which channels have been used to resolve
– Client liaison – Confirming clients information on the system – Taking and placing of orders – Administration
ensuring accurate capturing and updating on all data systems