between the customer and IT professionals to ensure system problems, enhancements and developments are resolved Including: Effective investigation of system problems and analysis of system enhancement requests Make recommendations business requirements Compile user requests into system requirements specifications Perform functional changes to existing applications made possible by information and communication technology - Compile comprehensive solutions that use the specialist and departmental systems and processes Cost containment - Support the identification
and test all systems changes or enhancements in order to maintain stable computer systems for the business software enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities: solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations oneself Knowledge -Knowledge and application of the System Development Life Cycle (SDLC)methodology -Knowledge Qualifications Information Technology related degree and certification on relevant Information Technology
development efforts towards successful projects and system maintenance deliverables. Review design, development solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations service delivery Knowledge management - Ensure the system is documented and all documents are updated on interaction with other teams (software developers, system analysts and software architects) - Engage with development efforts towards successful projects and system maintenance deliverables - Adhere to high quality
process design workshops, and to configure the SAP system, demonstrate it, and gain acceptance from the business related projects and change requests. Perform the system configuration, work with developers on any changes 3-year Degree/ Diploma or Honours Degree (strongly advisable) Certificate or Diploma in Business Analysis a Project Management environment. 3 to 5 Years systems analyst experience or substantial business experience
Manage access to internal and external portals and systems, ensuring the team has the necessary tools Budget Requirements: Education: • Minimum of 3-year tertiary diploma in relevant field • A, N, ITIL and CCNA (an advantage)
professional staff to ensure the management of financial and clinical risks through the application of action is taken to address issues, when necessary Financial Management: Manage expenses and costs and identify opportunities to support the department in achieving its financial goals and targets Operating Model: Implement team Stakeholder Management: Ensure appropriate, active and informative relationships with customers and relevant stakeholders service levels are met and improved. -Ensure financial prudence and business astuteness -Monitor and