pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
in the Engineering Industry based in Cape Town is looking for an experienced Service Engineer to join repairing and maintaining equipment Key requirements Engineering qualifications 3-5 years of experience in a similar literate and capable of producing professional service reports Key responsibilities Ensure that all work installation of fuel pumps and injectors on all engines Perform welding and basic fabrication tasks on
solutions and aiming to set higher standards in service and societal impact. Emphasising continual growth sustainability. How you'll role As a customer service agent at this scaling startup, you will play a position is ideal for individuals adept at customer service, focusing on financial management, issue resolution handling financial disputes professionally. Develop training modules and regular coaching sessions to ensure efforts Professional development: engage in ongoing training, remaining current with developments affecting
requirements.
Key Performance Areas:
Chemical Stock Room:
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient