team members in closing their tickets – work as a team. Working with the HR Manager on team member non-compliance on product changes and improvements. Proactively work on troubleshooting methodologies and issue resolution users with access issues to go live on platform. Working closely with client success and sales teams through Own means of reliable transportation Ability to work night shift and full-time hours 4pm - 1am (Mon
role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve Be the glue between all internal departments, working with the relevant departments to ensure clients Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri)
Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) practices from a technical standpoint Ideally have worked in an Agile methodology before
Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) SaaS or software related industry Experience working with and managing a CRM Proficiency in database