Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
communication skills. Availability to work flexible shifts. Credit and Criminal Clear. Market Related
communication skills. Availability to work flexible shifts. Credit and Criminal Clear. Market Related
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective