EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
month-end processes Waterfall & Agile methodology experience Qualification Chartered Accountant Finance background background is essential 5-10 years' experience in project management
month-end processes Waterfall & Agile methodology experience Qualification Chartered Accountant Finance background background is essential 5-10 years' experience in project management
Accounts or Management) / BCom Hons Minimum experience: Has drafted annual financial statement using Working Papers in the last 12 months. Desired experience: Has used CaseWare for a minimum of 3 years and skills on the Microsoft Office Suite Has in-depth experience and knowledge of CaseView and CaseWare Working