channels. Problem Resolution: Identify customer needs, clarify information, research issues, and provide process customer accounts, and file documents as needed. Feedback Collection: Gather customer feedback customer experience. Skills and Qualifications: Proven customer support experience or experience as a client
channels. Problem Resolution: Identify customer needs, clarify information, research issues, and provide process customer accounts, and file documents as needed. Feedback Collection: Gather customer feedback customer experience. Skills and Qualifications: Proven customer support experience or experience as a client
overseeing and enhancing the customer service experience across all branches of the car rental operations concerns, collaborating with relevant stakeholders as needed. Monitor and analyze trends in customer feedback issues and drive proactive solutions. Customer Experience Enhancement: Develop and execute initiatives initiatives to enhance the overall customer experience across all touchpoints, from reservation to vehicle return cross-functional meetings and initiatives, advocating for the needs and priorities of our customers. Bachelor's degree
overseeing and enhancing the customer service experience across all branches of the car rental operations concerns, collaborating with relevant stakeholders as needed. Monitor and analyze trends in customer feedback issues and drive proactive solutions. Customer Experience Enhancement: Develop and execute initiatives initiatives to enhance the overall customer experience across all touchpoints, from reservation to vehicle return cross-functional meetings and initiatives, advocating for the needs and priorities of our customers. Bachelor's degree
company to ensure their expectations, goals and needs are met. Key focus is to support the client's product level qualification Experience in a client facing role such as Client Experience or Technical Account Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace
around the world, providing exceptional customer experiences primarily through inbound calls. Your responsibilities
across 40+ countries
What you''ll need:
Fluency in German and English
Passion
requirements are adhered to and that the Client’s needs are efficiently and professionally met (as per the measures are taken in securing the premises. Experience, Requirements and Qualifications: Grade 12 (Matric) years’ experience in a management position at a shopping complex Staff Management experience essential interpersonal and client liaison skills are required. Experience in investigation techniques and report writing
Advantageous: At least 1 year specific previous experience in a similar role Job Description: Be vigilant verbal reports to law enforcement officers when needed as legally required and in accordance of Dis-Chem and operate detecting/ emergency equipment when needed. When working during the night or alone e.g. after
insurance experience Working in a customer services environment Complaint handling experience Strong Microsoft Microsoft Office experience with Word, Excel and Power - Point. High level Customer Service Skills Previous Previous experience within the contact centre/insurance industry beneficial Experience Required: Previous Previous experience in a complaint handling role, ideally with experience in early resolutions Experience in complaint handling experience within an FCA regulated business is ideal. Experience taking both outbound
insurance experience Working in a customer services environment Complaint handling experience Strong Microsoft Microsoft Office experience with Word, Excel and Power - Point. High level Customer Service Skills Previous Previous experience within the contact centre/insurance industry beneficial Experience Required: Previous Previous experience in a complaint handling role, ideally with experience in early resolutions Experience in complaint handling experience within an FCA regulated business is ideal. Experience taking both outbound