Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries levels of customer satisfaction. Candidates with experience in this area are encouraged to apply. Proficiency and customize the application according to client needs. Conduct thorough assessments of client systems and user access management. Training Delivery: Develop comprehensive training materials, including user
ong>Training Administration:
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
suppliers, and partners. Your mission will be to train their Conversational AI to be a digital employee humanizes Conversational AI interactions. Assist in training various aspects of Conversational AI to improve standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
with your CV.
This is an urgent position, need someone that can start as soon as possible.
plusDEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
Solutions Architect: Experience should include Practical + Technical +Coding + Development
Experience:
collective objectives.
- Facilitate regular training and development programs to ensure team effectiveness
advantage)
Experience:
- Minimum 3 years experience in customer operations
- 2 Years experience in Similar role in an ISP Advantageous
- 1 Year in a real-time monitoring
(advantageous) &/or
- Leadership experience
Should you not receive a response
FTC
Must have 10+ Years experience in Agile Methodologies
IIIBA strong>Experience/Skills needed: