environments. Communication (both verbally and written) needs to be excellent, empathy, and the ability to manage monitor the security of Endpoint and remediate if needed McAfee database Daily report analysed. Forticloud servers that are required to be up during the week. 3.N-Able Patch Management. Monthly Auto-patching takes approving updates for each server. Maintenance of the N-Able server is done on a weekly basis, this involves making sure all our servers are reporting back to the N-Able servers and making sure all client connectors
Active directory Exchange server Min 3 years experience in the helpdesk/ support environment preferably preferably tier 1 & 2 Desired qualifications : A N MCSE/ MCSA To be discussed at interview
A and N or equivalent certifications. REQUIREMENTS: Grade 12 Senior Certificate Current A and N or equivalent equivalent Certification 3 years of industry-relevant Experience in email/phone/onsite troubleshooting. A good Development Plan. VMware Experience Microsoft 365 Application Support Experience Internet Connectivity Support Support Experience Intermediate Networking Experience Experience Administering cloud services Windows advantage) Minimum 3 years of industry-relevant Experience in email/phone/onsite troubleshooting. Expert
systems; processes, or areas need to be monitored; identifies what information needs to be obtained. Technical Administrator (or working towards it) - Previous experience with Microsoft Office 365 - Proficient with Microsoft Infrastructure support and configuration - Previous experience in Firewalls and a understanding of switching Matric Minimum A N qualification MCSE would be advantageous Minimum 3 years' experience with IT desktop
the sales process when needed. The ideal candidate should hold current A and N certifications or their and possess over two years of relevant industry experience in troubleshooting via email, phone, and onsite Tasks: Complete routine proactive maintenance where needed. Maintain and develop own knowledge and skills Documentation as information is gained or where needed. Customer Relationship Management: Always promote Certificate Current A and N or equivalent Certification 2 years of industry relevant Experience in email/phone/onsite
and appropriate Technical Knowledge: CompTIA A and N Certification essential together with an IT Diploma
the high level of expertise and experience required of this role Pay attention to technical detail Exercise or any IT related certification 5 to 10 years' experience in SQL coding, Database Development, and Microsoft
the high level of expertise and experience required of this role Pay attention to technical detail Exercise the team's planning meetings Minimum 5 years' experience in SQL coding and Database Development Microsoft
high level of expertise and experience required of this role
be able to analyse and solve customer problems; pay attention to detail and be well organised. Support Certifications will also be considered 2-3 years experience within a client facing support role