grow their skills to succeed at their roles. The person must be able to interact with many different levels customer base as well as internally at Mimecast. This person should be progressive and forward thinking, but the day to day operation of one of the Customer Experience teams • Act as a mentor and resource for the Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting churn leadership in retention activities – escalations, assistance, reporting and driving revenue retention across
implementation. Project management and multinational experience.
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX objectives are set. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX objectives are set. Required Experience: At least five (5) years active experience managing operations and
Matric BCom Informatics or related degree 2 years experience with SuccessFactors Understanding of HR principles Project Management experience 2 years ‘experience as a Business Analyst Experience in PL/SQL
seeking a Senior Business Analyst with regulatory experience join their team in Sandton on a contract basis Certifications IIBA endorsed
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advantageous.
Job Description:
Reference: NFP014052-SHb-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with Key Responsibilities: Embedded value reporting Experience investigations Coding and Modelling data IFRS17 6 Actuarial exams 3 years of experience in life insurance Experience with Actuarial modelling software