Sciences 5 years experience at Senior Managerial level. A valid driver’s license is required Post- Graduate
the Member experience specialists to understand member and pension segments and requirements and design
Manage the Benefits Investigation and claims processing function, ensuring the provision of professional support services to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries in compliance with the Fund rules, Section 37C of the Pension Funds A
The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on defined ‘moments of truth’ . BASIC JOB DESCRIPTI