technical support and service delivery as per operating level agreements. Key purpose is to manage 24/7 availability shift based with a requirement for providing on-call cover outside of shift hours. Although the role management policy. Liaison with 3rd party service centre and engineers as required Provide support for service in existing office. Contribution to High Level and Low Level design documents and diagrams Suggested Targets technical support and service delivery as per operating level agreements. Key purpose is to manage 24/7 availability
technical support and service delivery as per operating level agreements. Key purpose is to manage 24/7 availability shift based with a requirement for providing on-call cover outside of shift hours. Although the role management policy. Liaison with 3rd party service centre and engineers as required Provide support for service in existing office. Contribution to High Level and Low Level design documents and diagrams Suggested Targets technical support and service delivery as per operating level agreements. Key purpose is to manage 24/7 availability
award-winning contact centre service company with fully hosted global delivery centres trusted by global award-winning contact centre service company with fully hosted global delivery centres trusted by global
award-winning contact centre service company with fully hosted global delivery centres trusted by global award-winning contact centre service company with fully hosted global delivery centres trusted by global
ideas to develop and improve solutions. Lead in calls with the onshore stakeholders, liaising with internal ideas to develop and improve solutions. Lead in calls with the onshore stakeholders, liaising with internal
ideas to develop and improve solutions. Lead in calls with the onshore stakeholders, liaising with internal ideas to develop and improve solutions. Lead in calls with the onshore stakeholders, liaising with internal
Excellent communications planning skills. Degree level or equivalent communications qualification. IMPORTANT Excellent communications planning skills. Degree level or equivalent communications qualification. IMPORTANT
Excellent communications planning skills. Degree level or equivalent communications qualification. IMPORTANT Excellent communications planning skills. Degree level or equivalent communications qualification. IMPORTANT