Higher level managerial experience essential Advanced computer literacy (MS Office) Managing the complaint complaint management and unauthorised transaction dispute teams Prioritising of client complaints Managing after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with Fri) / 4am - 1pm (Mon - Fri) Relevant tertiary level qualification Experience in a client facing role
description PORTFOLIO MANAGER JOB DESCRIPTION PURPOSE OF THE ROLE: The Portfolio Manager [PM] for Solver Property responsible for the effective and professional management of all Community Schemes [CLIENT] within his/her of the CLIENT per the management agreement between the CLIENT and SPS. Manage the relationship with the relations. Resolve issues that arise and on all levels of the agreement timeously and ensure completion required laws and other governing the Property Management environment. Report on any financial challenges
date with new releases and promotions Requirements: NQF 4 Equivalent, Matric Certificate or Higher Willing
Requirements: •Matric or equivalent qualification •High level of computer literacy – MS Office •Minimum of 2 years communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills perform under pressure whilst maintain high energy levels •Pay great attention to detail •Able to motivate and able to liaise / present / negotiate on all levels •Ability to adjust effectively with new processes Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the queries are noted and closed within the given Service Level Agreement. The Junior Customer Relations Officer administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and with the agreed Service Level Agreement for the Customer Relations Centre. Manages all administration accurately
successful candidate along with headsets. Under the management of the Senior Customer Relations Officer, the queries are noted and closed within the given Service Level Agreement. The Junior Customer Relations Officer administrative tasks, such as telephone queries and manages and monitoring the online student Whatsapp chat the student platforms. STUDENT QUERY RESOLUTION Manages the general email address and telephone line and with the agreed Service Level Agreement for the Customer Relations Centre. Manages all administration accurately
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with Fri) / 4am - 1pm (Mon - Fri) Relevant tertiary level qualification Experience in a client facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience with IT concepts High attention to detail, ability to manage a range of projects/clients at once
Desired Experience & Qualification Key skills ● 5 years experience in switchboard/reception ● Excellent
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,