in not just technical support, but also project work, maintenance, upgrades, and other aspects of the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues, including Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex well as assist in project roll outs. Be willing to work flexible hours to provide support for clients in