Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
clients and team members, fostering a climate of mutual respect, open communication, and ongoing professional
enduring professional bonds with clients, fostering a mutually advantageous environment. • Safeguard against
enduring professional bonds with clients, fostering a mutually advantageous environment. • Safeguard against