solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership relevant paperwork; Planning and scheduling the overs (old order incomplete from last loading cycle with new Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership relevant paperwork; Planning and scheduling the overs (old order incomplete from last loading cycle with new Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word
Our client is a leading international Internet Service Provider that offers amazing career opportunities
a critical role in the operational success and customer satisfaction of the organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they
sales deals over the phone and maintaining good customer relationships. The seniority of this role will Contact potential and existing customers to inform them about a product or service, using scripts • Answer questions and the company • Ask questions to understand customer requirements and for the purpose of closing sales with Manager Administration: • Enter and update customer information in the database • Keep records of sales and note useful information Customer Service: • Handle customer grievances to preserve the company's
sales deals over the phone and maintaining good customer relationships. The seniority of this role will Contact potential and existing customers to inform them about a product or service, using scripts • Answer questions and the company • Ask questions to understand customer requirements and for the purpose of closing sales with Manager Administration: • Enter and update customer information in the database • Keep records of sales and note useful information Customer Service: • Handle customer grievances to preserve the company's
Business Development - IT Software JSM Business Services, on behalf of a renowned client, is looking for expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth:
existing customers and to determine whether, and how, the amount of credit to extend to the customers. The queries and the management of credit notes to customers. This also includes being responsible for debt credit applications are completed; Ensure that all customer contact and account details are regularly updated maintained in a central repository on OneDrive for all customer accounts on SAP. Ensure that monthly reconciliations between the accounts receivable ledger and customer statements/customer balance confirmations; Review the reconciliations
providing subject matter expertise to the Managed Services team. The role has technical responsibility for Computing and Microsoft 365 service architecture, service design, service management and configuration associated risks in regard to our IT assets and services, and to drive cost efficiencies, mobility and and services which are critical to operational efficiency and underpin core technology services for BTP design, implementation and documentation of new services. Principle Accountabilities Incident and Problem
Our client, a leading Financial Services Provider specializing in Insurance products, wants to appoint experience as a Financial Manager in a Financial Services environment is required and qualified CA (SA)