Key Performance Areas:
Chemical Stock Room:
Industrial Hygiene and Chemical Industry is seeking a Service Technician with experience in Industrial Cleaning/Laundry
Industrial Hygiene and Chemical Industry is seeking a Service Technician with experience in Industrial Cleaning/Laundry
supplier to the customer respect, honesty and dedication must be always displayed to the customer and General
before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching to establish productive working relationships / mutual respect Work related matters are readily discussed; staff's work and service levels meet organizational standards, legal requirements and customer expectations
before and after every trip. Customer enquiries handled Meets customer's needs in terms of accuracy, relevance relevance, promptness and completeness Unresolved customer complaints are referred to the relevant staff Maintains discipline according to Company policy Meets customer requirements according to company policy. Dispatching to establish productive working relationships / mutual respect Work related matters are readily discussed; staff's work and service levels meet organizational standards, legal requirements and customer expectations
setting the cost of a service to the companys existing or potential customers. Identify and qualify potential potential new customers in the sales territory and turn this into increased business for the company destination/transit time requirements provided by the customer.
Maintain and update pricing database and pricing and other freight options possible for customers.
Maintain strong relationships with vendors other entities to ensure successful deliveries of customer cargo.
Actively advise and participate in
ensure cost data is current and reliable. Customer service act as a point of contact for truck drivers drivers and internal stakeholders. address customer inquiries and concerns professionally and promptly. provide Organisational skills Good time management Customer service & communication skills Adaptability, team
ensure cost data is current and reliable. Customer service act as a point of contact for truck drivers drivers and internal stakeholders. address customer inquiries and concerns professionally and promptly. provide Organisational skills Good time management Customer service & communication skills Adaptability, team
times. 1.1.4 Assisting customers with loading orders. 1.1.5 Deliveries to customers. Effective and expedient 1.1.7 Ensuring that stock being dispatched to customers is correct according to delivery notes. 1.1.8 Ensuring that delivery notes are signed correctly by customers and that copies thereof are returned and submitted Office Coordinator when the vehicle is due for a service and/or repair. 1.1.12 Handling of all relevant