Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape Selling: Showcase the unique value of our products/services to potential clients. Listen actively to understand
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Documentation
Shipment bookings
Liaise with service providers
Quotes on orders, back orders etc
who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
who is driven and enthusiastic about building customer rapport. The role will be responsible for Key for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
Are you a Customer Success Manager who's not concerned with shaking off that title? We also call it Advice believe the best way to attract and retain happy customers is not by selling them anything but helping them levels of delight to prospective and existing customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our
Manager? As an accredited Sales Manager with Old Mutual, you will represent and lead your team with the Integrity, Professionalism, Customer-first, Advice led. Our purpose is to be our customers' most trusted lifetime financial goals A sales manager Ensures delivery of customer value. Ensures compliance to processes & procedures Regulatory exams, and accreditation with the Financial Services Regulatory authority and requires continuous professional for applicants who have previously worked for Old Mutual) (External) Managerial qualification – advantageous
Manager? As an accredited Sales Manager with Old Mutual, you will represent and lead your team with the Integrity, Professionalism, Customer-first, Advice led. Our purpose is to be our customers' most trusted lifetime financial goals A sales manager Ensures delivery of customer value. Ensures compliance to processes & procedures Regulatory exams, and accreditation with the Financial Services Regulatory authority and requires continuous professional for applicants who have previously worked for Old Mutual) (External) Managerial qualification – advantageous
Account Manager who is able to nurture and grow customer relationships and act as liaison between the company clients. The main purpose is to sustain a long-term, mutually beneficial relationship and use company resources and expectations of key customers and swiftly and efficiently resolve customer queries and complaints Mitigate risks associated with customer relations and operations. Expand the customer base through upselling strategies, and successfully on-board all new customers. Utilise industry knowledge and competitor insights
Duties: