for continued operating efficiency and growth. Provide an operational perspective on Logistics to ensure on-time fulfilment. Daily and weekly KPI reporting. Train and develop shoppers. Demonstrate consistent application report to work on time at all times. To facilitate training and coaching for staff members who generally lack head office timeously. Identify training needs initiate suitable training to better staff knowledge in their queries Resolves escalated customer complaints Provide constant feedback to the Area Manager on unresolved
administration, liaison and monitoring. Schedule training according to agreed plan including administration agreements. Track training plan and send reminders to trainers on outstanding training. Coordinate IDP IDP and Training Plan for following year. Coordinate induction of new employees including mandatory training
administration, liaison and monitoring. Schedule training according to agreed plan including administration agreements. Track training plan and send reminders to trainers on outstanding training. Coordinate IDP IDP and Training Plan for following year. Coordinate induction of new employees including mandatory training
customers to understand their service requirements, provide assistance, and ensure customer satisfaction. Handle improvements.
and documenting and reporting findings.
customers’ needs Identify training needs of the customer and execute according to a training plan Gaining knowledge
procedures, manuals and arrange for awareness and training Assisting Site Management to improve all safety accidents, injuries, man-hours, lost time, etc. Ensure training and awareness needs are identified and implemented
preferably Numeracy Supervisory Skills Ability to train others Time Management Skills Kerridge system Interpersonal