literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight
Wireless, SD WAN, LTE, etc). • Logging Support Calls on Manage Engine Service Desk (our ticketing system) Escalating Calls to Second Line Support or Vendor. • Data Usage Reports. • Following and Maintaining call logging experience with MS Office Suite as well as an ITIL based call logging program. • Certification in A N or relevant
targets Reach out to customer leads through cold calling Competencies & skills: Strong interpersonal
targets Reach out to customer leads through cold calling Competencies & skills: Strong interpersonal
Answer the phone in a timely manner and make direct calls. Take and pass detailed messages to all parties
Answer the phone in a timely manner and make direct calls. Take and pass detailed messages to all parties