criminal record. Support end user on SQL Database used in the company environment. Support data analysis efficient manner. Ensure that there is continuous support provided to company internal and sub-contractors Incident Management, other support groups, and vendors to provide seamless support to customers. Participate certification). ITIL v3 Foundation. Microsoft Azure and Office 365. MCSA: SQL Servers 2012 onwards. Technical
regular requirement Must be able to work office hours in the office or from home as required Perform additional
document(s) Proactively propose solutions to improve the support of (new) business processes ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing holidays on implementation and operations (IT Support) related tasks Ability to work as part of an agile
Participate in (Go-live preparation and post Go-live support) based on the already performed Proof of Concept troubleshooting issues for the system and providing support executing the required changes through configuration executing the analysis and reslution of Production Support calls Interactions through meetings, calls and applications Essential Skills Requirements: Operational support experience Mid-level knowledge in the areas of
with senior stakeholders across the programme supporting the testing activities. Establishes the capability for BIZ. Participates in the test planning and supports other Sub-Product team members with automated
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
technologies Coordination between development and support environments Assisting with the business case Planning