offices in Welgemoed, Cape Town. The role is part time, with hours TBC, and will require the flexibility to (remotely) in the evening or on weekends from time to time. The successful candidate will be offered a Program Director and suppliers), prior to, during and after program delivery. In parallel, you may act as an participants, faculty and all stakeholders involved in a timely and professional manner • Coordinate different Stress management, customer-oriented, professional • Time management, organization and logistics skills •
offices in Welgemoed, Cape Town. The role is part time, with hours TBC, and will require the flexibility to (remotely) in the evening or on weekends from time to time. The successful candidate will be offered a Program Director and suppliers), prior to, during and after program delivery. In parallel, you may act as an participants, faculty and all stakeholders involved in a timely and professional manner • Coordinate different Stress management, customer-oriented, professional • Time management, organization and logistics skills •
monitoring, preparing, and recording of:
Reliability to work extended hours and weekends. Good timekeeping, time management skills, and the ability
Reliability to work extended hours and weekends. Good timekeeping, time management skills, and the ability
Respond promptly to booking inquiries within a 12–24-hour timeframe. Accurately process member-specific tasks comprehensive reports and records of all groups during and after their stay. Handle escalated queries related to
Respond promptly to booking inquiries within a 12–24-hour timeframe. Accurately process member-specific tasks comprehensive reports and records of all groups during and after their stay. Handle escalated queries related to
squad
Customer Service
Provide after-hours support according to a standby schedule.
Provide >
Adapting approach and demeanour in real time to match the shifting demands of different situations
purpose of the role is to form a leading analytical part of the Switch operations support team in the production messaging.
>Customer Service
Manage the after-hours support schedule and be the main point of escalation