A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring Generating reports on recruitment metrics, such as time-to-fill, candidate quality, and diversity statistics experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
years recent experience in Parts Sales within the Commercial Automotive
customers.
- Reach out to leads through cold-calling.
- Achieve agreed upon sales targets and outcomes
negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Proven
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring Generating reports on recruitment metrics, such as time-to-fill, candidate quality, and diversity statistics experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests Provides 24X7 IT support in the call centre on hardware and software matters Timely creates user accounts, user licenses Coordinates with the approval of the manager; timely purchase and installation of IT consumables and as per company policy Escalates IT matters in a timely manner to the relevant IT management personnel
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround standards standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally on delivery and best business practices at all times. May be required to work overtime. Special Requirements
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally on delivery and best business practices at all times. May be required to work overtime. Special Requirements
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
on delivery and best business practices at all times. May be required to work overtime.
Special
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 9pm - 6am (Mon - experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build