adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
enjoyed considerable success in Australia and other part Client Details: Our client is a leading provider power of infrastructure-as-code (Terraform, Ansible, Chef). Master monitoring and logging tools (Prometheus
with cross-functional teams as needed to ensure timely resolution. Capacity Planning: Monitor resource configuration management tools like Ansible, Puppet, or Chef. Solid understanding of networking concepts, security
the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor
similar) is advisable:
tooling including the following (or similar): Ansible Chef Puppet Foreman Rundeck Understand the concept of
the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor
is advisable:
the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor
is advisable: