looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding
looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding
and maximising sales through effective cross and up selling. Job Objectives: To drive sales of the store shopping environment for customers. To maximise sales by taking ownership of the execution of all promotional (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities
and maximising sales through effective cross and up selling. Job Objectives: To drive sales of the store shopping environment for customers. To maximise sales by taking ownership of the execution of all promotional (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities
build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based services that meet their needs. To drive and maximise sales of the beauty department through the promotion, monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products results in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities
build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based services that meet their needs. To drive and maximise sales of the beauty department through the promotion, monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products results in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities
build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based services that meet their needs. To drive and maximise sales of the beauty department through the promotion, monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products results in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities
build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based services that meet their needs. To drive and maximise sales of the beauty department through the promotion, monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products results in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities
build customer loyalty and maximise sales. Job Objectives: To consult with customers on beauty related needs services that meet their needs. To drive and maximise sales of the beauty department by proactively driving monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products result in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities
build customer loyalty and maximise sales. Job Objectives: To consult with customers on beauty related needs services that meet their needs. To drive and maximise sales of the beauty department by proactively driving monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products result in improved product offerings and increased sales. To maintain updated knowledge on all beauty products provide the correct information to customers at all times. To efficiently execute all operational activities