a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
gives you the chance to get your hands dirty and be part of something new and exciting. If you're a go getter
Helpdesk system, telephone and e-mail. Provide timely and professional assistance to end-users. Guide shooting and multi-tasking skills Be able to work as part of a team and independently when required Work well efficiently Ability to be assertive while at the same time maintaining a high level of respect Take responsibility
strategies within the systems Consulting clients on time lines and delivery Looking at varied modules Skills clients Effective communication skills Understanding time lines and deadlines Decision making Benefits Competitive
projects, ensuring successful delivery within scope, time, and budget. This role requires a deep understanding planning and execution of Agile projects, ensuring timely delivery of high-quality solutions. SAFe Implementation:
issues reported by users or QA team, and provide timely resolutions.
· Working closely with cross-functional
certifications obtained and/or maintained within specified time frames. Ensure information is provided correctly
operational level agreements. Ensure work is completed on time by adhering to the deadlines as per the Task Request
satisfaction and work to resolve escalated issues in a timely and effective manner. Training Administration:
satisfaction and work to resolve escalated issues in a timely and effective manner.