shifts which run rotationally around the clock. Night shift is a requirement ; Non-Negotiable. We manage liaising with clients to resolve queries in real-time Ability to work under pressure Must be good with to detail Willingness to go the extra mile Good time management skills Ability to multitask Energetic
and professionally met (as per the SLA) at all times. To ensure the posting of Security Officers at the timeously for full site coverage on both day shift and night shift. Ensuring that all Security Officers meet preference is given to existing employees at all times and the choice made is purely on merit, Historically
suffering loss. Be present at your post at all times when on duty. Practice good customer service relations equipment when needed. When working during the night or alone e.g. after hours render on-going surveillance attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s
state-of-the-art office in Durban!
As part of our global customer-centric company, you''ll
work with us?
Competitive salary
Full-time permanent roles
State-of-the-art office facilities
customer complaints that are escalated from other parts of the business, in line with the company’s complaints corrections and arrange for these to be processed as part of the complaint resolution Compose final response necessary, authoritative on the phone Excellent time management skills Able to liaise at all levels with
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores