customers informed about their inquiries, updating and managing incidents, and escalating issues when necessary Additionally, you will follow procedures for managing major incidents, stay updated on company processes their inquiries through phone and email. Update and manage incidents, making sure they are resolved within
sales outlets in the USA and Canadian markets; Manage and maintain a pipeline of interested prospects tools to ensure standard process reporting and management of leads. Ideal Candidate: Based in Cape Town
sales outlets in the USA and Canadian markets; Manage and maintain a pipeline of interested prospects tools to ensure standard process reporting and management of leads. Ideal Candidate: Based in Cape Town