IT MANAGER (Information Technoogy)
* MUST have IT Qualification
* MS
including Printers &
Scanners
* Managing Service Level Agreements
* Analysing and
/>Proven experience of 10 years in operations management, preferably in the technology or financial services
Responsibilities:
Audit Findings Management:
Review and address audit findings
/>Front Line Operations Indirect monthly management and supervision of the front-line customer servicing
pertaining support resources.
Incident Management:
Develop and implement incident
incident response protocols to effectively manage operational disruptions, security breaches, and other incidents
erience: Minimum 10 years at senior management level
work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
Global Tech firm is seeking a Technical Program Manager to join their team in Cape town on a contract basis working days).
Technical Program Manager
Job Description:
Will be idea to design to their completion. The Program Manager may lead hardware and software design teams implementing that benefit the company.
Technical program managers ensure projects remain on schedule and within within the allotted budget. Working with management executives, they regularly inspect and report the program's
The Senior IT Program Manager is a strategic leadership role responsible for overseeing and coordinating Business Management, or a related field Project Management Professional (PMP) or Program Management Professional Extensive experience (10 years) in IT program management, including leadership of complex programs. Strong communication skills. In-depth knowledge of program management methodologies and tools. Ability to navigate structures and foster collaboration. Project Management Tools : Familiar with tools like Microsoft Project
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes performance stats – report back to Service Delivery Manager on monthly performance and low performance so it reporting and dashboards for management. Working together with the Incident Management team to address non-process this is not happening • Manage staff time keeping and address accordingly, manage all sick leave where abuse initiative and carry our assigned tasks to completion • Manage time, resources well and demonstrate good planning
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes performance stats – report back to Service Delivery Manager on monthly performance and low performance so it reporting and dashboards for management. Working together with the Incident Management team to address non-process this is not happening • Manage staff time keeping and address accordingly, manage all sick leave where abuse initiative and carry our assigned tasks to completion • Manage time, resources well and demonstrate good planning
expertise
- Experience with Intune Device Management and cloud architectures (Azure M365 & Intune)
- SCCM / Endpoint Management Certification
- ITIL V3/V4 Foundation
- Manage large-scale Windows device environments
-
infrastructure teams
- Develop and implement Endpoint Management Cloud Service Strategy with a focus on Azure
The Enterprise Software Product Manager will primarily be focused on providing exceptional customer service presentations to customers and partners Generate leads and manage the sales process together with the partner. Review tools Training on vendor/s processes and systems Managing minimum certification level of partners Ensure GTMs Managing the vendor sales process Deal registration, partner Discount, and margin management Enlisting opportunity to closure. Manage relationships and align with vendors. Manage relationships and align with