aviation/airline industry, we are dedicated to ensuring our passengers have a safe, comfortable, and enjoyable journey Strong Sales background Top Customer and Client handling skills Experience in process/soft skills/up-skilling
aviation/airline industry, we are dedicated to ensuring our passengers have a safe, comfortable, and enjoyable journey Strong Sales background Top Customer and Client handling skills Experience in process/soft skills/up-skilling
7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: · Critical/High/medium/low: 724 Solution time time DAM operations concerning incident ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17 DAM operations concerning service request ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17
customer satisfaction, resolve complaints, and handle escalations.
2.Evaluate overall performance and align efforts for cost management.
5.Handle contract escalations, communicate with stakeholders retrieval.
Exceptional Organizational skills handling complex tasks, projects, and deadlines.
Strategic
qualification will enable you to:
troubleshooting, and implementing solutions. Handling escalations and ensuring timely resolution of troubleshooting, and implementing solutions. Handling escalations and ensuring timely resolution of
continuous integration tasks with Jenkins
- Handle configuration management using Chef
- Skills in system design to handle complex problems
Working for us, you
7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM DAM operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std
3 years' experience in a similar position Bulk handling equipment and or systems are an added advantage