and PMS accurately. All correspondence – fax or e-mail to be acknowledged and answered within 24 hours offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
and PMS accurately. All correspondence – fax or e-mail to be acknowledged and answered within 24 hours offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated