COMMENCEMENT: As soon as possible Implement the product vision and roadmap. Oversee/Govern the Technical evaluate product requirements on the part of business and translate them into high quality product backlog support of (new) business processes. Maximizing product value within the available internal/external capacity development of the product scope. Support troubleshooting, resolving and closing of Production Support tickets functionally lead the Feature Teams with Line Managers/Product Owner. Align internal and external IT/business
process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall release and change management quality for the assigned applications. Supports the product owner with operational issues. Prioritizes the scope of operations of the applications to the product owner for the assigned applications. Prioritizes Prioritizes the necessary operational scopes for in the product backlog for the assigned applications. Decides or the assigned applications Supports the LRE in post mortem handling of major and critical incidents
such as: Participate in (Go-live preparation and post Go-live support) based on the already performed providing input into relevant documentation in the Product Depot (e.g. security documentation, functional of Production Support calls Interactions through meetings, calls and emails: With central product owner as a subproduct With Feature Teams of other IAM products With clients (app owners) NB: By applying for
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
execution of migration, cutover and Go-Live as well as post Go-Live support activities. Interaction with clients the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets)
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) feature team(s). Steering of operations within the product. NB: By applying for this role, you consent to
Sub-Product Owners and colleagues across multiple products and countries. Understand the product and viewpoint. Support the Sub-IT Product Owner in creation and prioritisation of Product Backlog with business stakeholders deliverables. Timely escalation of risks to the IT Product Owner and Delivery Manager. Coach and mentor junior with the Testing team to ensure quality of the product. Works hand in hand with Agile Master and Proxy