is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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accordance to required response time, quality and service delivery standards.
travel internationally (ad-hoc basis mostly Europe). Clean credit record and no criminal record. Salary market-related debug ABAP code. Experience in a Professional Services or Distribution company is an asset. Understanding
travel internationally (ad-hoc basis mostly Europe). Clean credit record and no criminal record. Salary market-related
translate them into technical specifications. Write clean, efficient, and well-documented code following best
translate them into technical specifications. Write clean, efficient, and well-documented code following best
weekends / shifts or longer hours if required. Clean credit record and no criminal record. Salary market-related
teams to design and implement data extraction, cleaning, analysis, visualization, and presentation requirements
the core focus, the others are beneficial) Write clean, efficient, and well-documented code that meets
contract. • Oracle, SQL Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SharePoint • SQL Server Integration Services • SQL Server Reporting Services • Microsoft knowledge (CSF, CCF CCF, etc) • Working knowledge of APl-based services (e.g REST, SOAP) • Understanding of basic integration