is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
Â
What
accordance to required response time, quality and service delivery standards.
Date: ASAP Contract duration: 12 months NB - A clean MIE record and proof of vaccination are mandatory Support • Oracle, SQL Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SharePoint • SQL Server Integration Services • SQL Server Reporting Services • Microsoft knowledge (CSF, CCF CCF, etc) • Working knowledge of APl-based services (e.g REST, SOAP) • Understanding of basic integration
travel internationally (ad-hoc basis mostly Europe). Clean credit record and no criminal record. Salary market-related debug ABAP code. Experience in a Professional Services or Distribution company is an asset. Understanding
travel internationally (ad-hoc basis mostly Europe). Clean credit record and no criminal record. Salary market-related
translate them into technical specifications. Write clean, efficient, and well-documented code following best
translate them into technical specifications. Write clean, efficient, and well-documented code following best
weekends / shifts or longer hours if required. Clean credit record and no criminal record. Salary market-related
and privacy best practices.