Reference: PTA000208-CDW-1 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various resolution of customer issues. Prepare reports on service activities, including trends, performance metrics streamline operations. Technical Scheduling: Schedule service appointments for technicians based on customer
budget and execution of Annual Preventative and Service programs. Planning, scheduling, and execution of Reporting on-site inspections. Manage Service Level Agreement and ad-hoc Service Providers. Participate in the roster during week and weekend days. Work with service contractors. Oversee maintenance-related procurement categories with recurring job requests. Attend service-related emergencies 24/7. Manage all facilities positive experience through quality maintenance and cleaning practices Perform all tasks on schedule with maximum
properties Handle all services pertaining to repairs and maintenance Negotiate service level Agreements (SLA) (SLA) with the appropriate service providers (lift services, cleaning, security, airconditioning, electrical Communicating skills Negotiating skills Customer Service orientation Attention to detail Knowledge in the
Preparation: Prepare vehicle surfaces for painting by cleaning, sanding, masking, and priming as necessary. Ensure
AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL BACKGROUND AND ITC – CHECKS WILL BE DON replacement parts. Customer service. To provide an exceptional level of service to current and prospective
AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL BACKGROUND AND ITC – CHECKS WILL BE DON replacement parts. Customer service. To provide an exceptional level of service to current and prospective
professional standard.
Perform circuit breaker corrective maintenance. Clean and adjust electrical equipment. Ensure that all
Fargate, EMR, Glue, Athena, IAM etc) (essential). Clean ITC/credit record and no criminal record. E-mail
to a professional standard. · Keep workstations clean and orderly to retain a safe and operational work