Manage the Benefits Investigation and claims processing function, ensuring the provision of professional DESCRIPTION Manage internal departmental functions and processes •Develop and implement plans for the section that of current business and workflow processes. •All benefit processing activities in accordance with the application of the Rules of Fund. •Ensure that audit controls are in place and audit requests are followed up as required with continuous focus on Business Processes, system enhancements, omni channel business insight
plugged • Raise red flags wherever the business processes need correction to ensure the member has a seamless retirement • Design and implement all onboarding processes and procedures of new members /new business to multiple channels, that enables members to take control of their pension fund journey through different gain insight, and ensure quality control and continually improve processes • Track member/client experiences reports. • Document and enhance member experience processes and procedures, ensuring those servicing members
appropriate credit and investment risk deal assessment processes. You will manage a team of Credit analysts to development finance are taken through assessment processes and presented to sanctioning Committees. Facilitate discussions around the improvement of assessment processes and risk-enhancing mechanisms. Manage all aspects appetite. •Designing and oversee application processes, including validation of client data accuracy integrity. •Maintenance of Policy Frameworks and processes. •Develop and maintain risk assessment models
understanding of Employee Benefits administration processes and related products •At least 3-5 years job-related