in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales
specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant
video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries the most from products/services Own proactive processes: host webinars, assist with the curation of valuable
levels •Ability to adjust effectively with new processes and requirements •Valid driver’s licence and own constant follow up with client and supplier until process is complete •Ensure rates are applied to shipping
tax filings, documentation, and reconciliation processes. Client Support: Provide strategic guidance and success initiatives and achieve business objectives. Process Improvement: Handling Customer Success platforms
Collaborate with fellow team members and improve processes Develop and maintain a comprehensive understanding
where you appreciate learning through an iterative process. We are cultivating and stewarding the members follow-ups. Develop, own, and drive the onboarding process for all new members by ensuring all steps happen and build rapport. Eventually you will own this process end-to-end as your understanding of the network and follow-ups on any payments owed. Establish a process to track membership renewal timeframes, follow-ups to find them. You’re responsible: You own the process and the results with limited supervision. You empathize
successful). Please note that your information will be processed for recruitment purposes only or for such purposes
successful). Please note that your information will be processed for recruitment purposes only or for such purposes
successful). Please note that your information will be processed for recruitment purposes only or for such purposes