Provide experienced (Level 3) support for IM service specialists concerning Time and Attendance for ensure equipment is “healthy.” On a monthly, global service delivery review with the Time & Attendance or exceeding their contractual commitments for services and projects, including those delivered directly pre-planned alternative routes or systems to restore service in the Time & Attendance environment. Develop to understand their needs and expectations for protection management systems. System Design: Designing
framework, policies, data governance standards, data protection standards and adoption requirements across the
Directory and the various Business applications and services. Operational Support: Create user accounts on information to demonstrate performance of the service. Adhere to company policies to ensure a secure and ensure that the hosting environment meets service requirements. Form part of a team providing 24/7 and implementation of new IT services and major changes to existing services. Ensure that security administration and releases of services in scope. Participate in Business Continuity plans for services in scope. Participate
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken and written
operates a global platform of applications and services to manage corporate devices (endpoints). Daily Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible
test reporting mechanisms to test software and services, applying NoOps principles. Integrate the testing deployment systems to ensure all of the tools, and services developed are accurately tested and meet the quality
code elements work in tandem with third-party services. Work with third-party application programming
Monitoring: IDOCS; RFCs; understanding of Streaming Service like KAFKA. At least 8 years' experience in complete
and Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting
will be a benefit: SAP ECC Azure DevOps Fresh service TestPad Test Execution: Conduct manual and automated