Debtbusters a division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants, will be part of the Leader
encompassing
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timetable and fare system information
Distribute public information communication material
Assist
/>All other transport related relevant information such as links to other public transport services such
- 18:00 (including lunch)
- 18:00 (including lunch)
winter, and 10 days over Christmas time with all public holidays extra.)
of customer service. They also respond to claim-related queries and correspondence received. Requirements: respond to and resolve about 15 general/claim-related correspondence queries per day within a 24-hour job functions. Other basic policy administration-related functions. Answering the telephone within 2 rings
of customer service. They also respond to claim-related queries and correspondence received.
related correspondence queries per day within a 24-hour
functions.
of customer service. They also respond to claim-related queries and correspondence received. Requirements: respond to and resolve about 15 general/claim-related correspondence queries per day within a 24-hour job functions. Other basic policy administration-related functions. Answering the telephone within 2 rings
Qualifications and Experience: Matric 1 - 2 years related experience in similar environment Customer Service Service Experience Skills, Abilities and Job Related Knowledge: Computer Literate Communication skills Administrative a long-term perspective in addressing service related concerns. The ability to establish and maintain
Qualifications and Experience: Matric 1 - 2 years related experience in similar environment Customer Service Service Experience Skills, Abilities and Job Related Knowledge: Computer Literate Communication skills Administrative a long-term perspective in addressing service related concerns. The ability to establish and maintain