Our client is seeking an experienced Gap Claims Assessor. Requirements: Applicants must have a thorough successful candidate may have applied for the Claims Assessor position, they will still have their probation
Our client is seeking an experienced Gap Claims Assessor. Requirements: Applicants must have a thorough successful candidate may have applied for the Claims Assessor position, they will still have their probation
client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids successful candidate may have applied for the Claims Assessor position, they will still have their probation
client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids successful candidate may have applied for the Claims Assessor position, they will still have their probation
focus on First Call Resolution Ensuring work, task quality and integrity is maintained and continuously improved Key Responsibilities: Coaches the team to ensure quality of delivery meets the appropriate standard Analyzing portfolio effectively Conducting and maintaining quality checks and standards within their relevant teams
focus on First Call Resolution Ensuring work, task quality and integrity is maintained and continuously improved Key Responsibilities: Coaches the team to ensure quality of delivery meets the appropriate standard Analyzing portfolio effectively Conducting and maintaining quality checks and standards within their relevant teams
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating evaluate agent performance and conduct regular quality assurance checks of call and ensure processes and departmental procedures. Create and maintain a high-quality work environment so team members are motivated
level standard. Work & Call quality assessments by means of quality and assurance processes. Follow
level standard. Work & Call quality assessments by means of quality and assurance processes. Follow