fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to planning tools nationally to support in-house call center operations. Build and lead the teams that are
Director responsible for Admin, HR, Payroll and Quality. You will undertake any administration tasks required binding and laminating of materials and processing quality audits , filing and ensuring that data is stored Director responsible for Admin, HR, Payroll and Quality. – Assist Administrator to check stock and printing for managers. – Create and amend forms including Quality Audits for new clients. – Support individual Operations incoming telephone calls when help desk team are not able to take the call. Pass call to a suitable person
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated productivity standards while ensuring adherence to quality benchmarks. Perform daily administrative tasks agreed-upon timeframes. Uphold customer service quality standards and align with established business processes
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated productivity standards while ensuring adherence to quality benchmarks. Perform daily administrative tasks agreed-upon timeframes. Uphold customer service quality standards and align with established business processes
customer-facing roles with a focus on providing high-quality service Experience in a learning and development preparing workshop reports, presentations, Quality Assurance and Evaluation: Assist in monitoring and evaluating
customer-facing roles with a focus on providing high-quality service Experience in a learning and development preparing workshop reports, presentations, Quality Assurance and Evaluation: Assist in monitoring and evaluating
Reference: CPT000569-AC-1 A specialist in high quality ergonomic furniture have an exciting opportunity Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Reference: CPT000569-AC-1 A specialist in high quality ergonomic furniture have an exciting opportunity Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options to payment processes. Maintain high levels of quality and productivity by managing workload and meeting reduce errors and losses and take pride in your quality of work. Offer world-class service. Develop a culture
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin: