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Quality Assurance Call Centre Jobs in Cape Town City Centre

Jobs 1-10 of 78

Tour Consultants Cape Town

 FreerecruitKloof Street

by discussing client requirements either via call centre or over e-mail advising on suitable options in to payment processes. Maintain high levels of quality and productivity by managing workload and meeting reduce errors and losses and take pride in your quality of work. Offer world-class service. Develop a culture


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Workforce Manager Durbanville

 Ignite Fitness Head OfficeDurbanville

PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that


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Spanish Speaking Customer Service Agent Market Related

 CareerboxVredendal North

responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated productivity standards while ensuring adherence to quality benchmarks. Perform daily administrative tasks agreed-upon timeframes. Uphold customer service quality standards and align with established business processes


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Customer Service Agent Cape Town

 CareerboxVredendal North

responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated productivity standards while ensuring adherence to quality benchmarks. Perform daily administrative tasks agreed-upon timeframes. Uphold customer service quality standards and align with established business processes


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Client Service Manager

Cape Town City Centre

enhancing overall efficiency.

  • Quality Assurance: Oversee quality control measures, ensuring compliance


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  • Switchboard Operator

    Cape Town City Centre

    responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals

    Responsibilities:

    Answering and directing incoming calls in a professional manner
    Taking messages and


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    Receptionist

     Rarecruit LtdCape Town City Centre

    Reference: CPT000569-AC-1 A specialist in high quality ergonomic furniture have an exciting opportunity Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining


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    Receptionist Cpt - Cbd

     Rarecruit LtdCape Town City Centre

    Reference: CPT000569-AC-1 A specialist in high quality ergonomic furniture have an exciting opportunity Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining


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    Back Office Support

    Cape Town City Centre  R20 000 Monthly

    Linkedin, and Google searching.

  • Previous cold calling experience
  • This position is not suitable telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
  • Social Media Adverts Facebook, Linked and
  • Action-specific targeted projects via email and phone calls
  • Ad hoc sales-related administration.
  • Assist long-term growth plan.
  • Some degree of cold calling is expected for specific projects.
  • General


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    Pa / Ea - Green Point

    Cape Town City Centre

    documents

  • Answering incoming calls and attending to enquiries
  • Screening calls for two Directors
  • Diary provided
  • Dealing with email correspondence and phone calls on behalf of the Directors
  • Coordinate travel


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    Average Annual Salary

    for Quality Assurance Call Centre jobs in Cape Town City Centre
    R 187,333

    No. of Jobs added in the last week

    for this search.
    24