development protocols to be followed Understanding of ISO 9001 requirements Knowledge of Engineering standards
maintain consistency and quality in service delivery. 1. Customer Relationship Management (CRM): Understanding service delivery to clients. Complete knowledge of ISO 9001, 45001 and 14001 to document, implement and align
& 15289,
file reviewing
Auditing and file reviewing Ensuring audit quality Managing SAICA audit clerks Training & coaching
maintain up-to-date accounts.
Product Influence
• Assure Quality Management System accomplishment, which is measured
of process audits, Quality Gemba Walking, and customers’ requirements.
• Manage incoming, process
auditing experience.
• Knowledgeable about quality management systems such as BRCGS, and ISO9001.
ement of quality standards as per customer requirements
relationship management.