Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am -
Our client is seeking an Operations Manager to provide full operational support to their growing Global report to our Operations Director in the US. The focus of this role is driving operational excellence in allocation and assignments Professional Services Operations Timecard management Forecasting Billing Attend Delivery team and Leadership team 5 years of operations experience, ideally in a Professional Services
Manage
Manage team of four (4) Operations Co-Ordinators,
SLA Contract and Account Management:
1
3.Streamline operations, optimize resource allocation, and enhance operational efficiency.
4
Reference: JNB007799-LD-1 About the role: The Chief Operating Officer is a strategically focused position that that will provide strategic and operational leadership and direction to the business. In this role, you innovation, and continuous improvement, driving operational excellence, and software delivery. Partnering services. This will include optimizing the company's operating capabilities, implementing strategies to maximize effective operational and financial procedures that support efficient and cost-effective operations, ensure
Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment level agreement and operational delivery, whilst also removing the current operations burden on the sales candidate is to oversee the execution of client operational add-ons to maintain consistency and quality in client requirements against contractual SLA and operations teams and facilitating collaboration between to provide informed support to both sales and operations teams. Wide range of knowledge from administration
software Participate in the Computing and Software Operations planning and continuous improvement Be an integral member of Computing and Software operations teams, providing regular operations support for the Mid telescope's support to the more junior team members during operations and be their point of escalation. Establish and working with Radio astronomy software packages, e.g. CASA, MeqTREES KNOWLEDGE: Experience in Radio astronomy calibration and imaging techniques and tools Knowledge of Radio Astronomy instrumentation and observatory practices
Experience: Systems Engineering and development of Radio Astronomy Telescopes. General advanced applied Systems Engineering Integration, testing and verification of radio astronomy telescopes Baseline establishment and design reviews. Engineering Change Control RF for radio astronomy product development Use of Computer-aided related procurement regulations Additional Notes: Operate independently or lead teams to deliver systems systems behaviour and operational environments. The Senior Systems Engineer will operate within a matrix engineering
Computing and Software Telescope Operations team to analyse, develop, operate, and maintain the Mid telescope in the organisation's Computing and Software Operations planning and continuous improvement Be an integral organisation's Computing and Software Operations Teams, providing regular operations support for the organisation's KNOWLEDGE: Radio astronomy data analysis calibration and imaging techniques and tools Radio Astronomy
Manage the configuration and operation of client-based computer operating systems; Monitor the system up DSTV, home automation, music systems, 2-way radio system and other multimedia setups as required.
experience in the Telecom industry. 3 years in Fibre and Radio network construction and Wi-Fi Hotspots deployment