Receiving And Dispatch Jobs in Roodepoort, Gauteng
Contact Centre Consultant NEW
Clicks Group Limited
Roodepoort
agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend to customer queries assurance. Quality Outputs of the Job: • Duties : To receive calls, mails, faxes and attend to customer queries capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged within 24 hours; telephonic day if received before 14h00; Back orders requests must be completed within 24 hours if received after the CRM are to be captured within 2 hours after receiving updates from the business/client to ensure real
share this job on whatsappContact Centre Consultant Roodepoort NEW
Clicks Group LimitedRoodepoort
agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend to customer queries assurance. Quality Outputs of the Job: • Duties : To receive calls, mails, faxes and attend to customer queries capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged within 24 hours; telephonic day if received before 14h00; Back orders requests must be completed within 24 hours if received after the CRM are to be captured within 2 hours after receiving updates from the business/client to ensure real
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