The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support
Reference: NFP014098-AA-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with
Reference: NFP014098-AA-1 Recruiting for an Actuarial Assistant Manager. In this role, you'll collaborate with
in Bryanston is looking to employ a Technical Assistant. The role will be 100% office based. Receive returned
alignment with stringent SLAs). • Linux- System Admin: Install and Configure Linux OS(Centos/Redhat), teams and clients to ensure success of the same). • Assist with OS and manage application patches, installation step-by-step technical help, both written and verbal. • Assist in the creation of long-term and short-term plans analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling meetings as needed to troubleshoot critical issues • Assist in the escalation process for critical priority
REQUIRED: 3 years Mulesoft Integration experience (admin, operational and development with be advantageous)
practice Global Support Assist with rollout of new video products globally. Assist with testing and integration video products and features globally. Train and assist global teams to allow them to fully utilize and and support clients on the Video products. Assist staff with escalated calls and queries that relate to coaching that they are competent to assist clients. Technical Assistance Investigate returned/faulty devices
calls logged and determine patterns to pro-actively assist with future support.
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes
Computer builds (standard company build policies). Assistance with office setup and IT configurability in all calls logged and determine patterns to pro-actively assist with future support. Use IT Management information Company Development Personal and Team Competencies Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget. Assist with management of all 3rd parties, compare quotes