Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes performance stats – report back to Service Delivery Manager on monthly performance and low performance so it reporting and dashboards for management. Working together with the Incident Management team to address non-process this is not happening • Manage staff time keeping and address accordingly, manage all sick leave where abuse initiative and carry our assigned tasks to completion • Manage time, resources well and demonstrate good planning
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes performance stats – report back to Service Delivery Manager on monthly performance and low performance so it reporting and dashboards for management. Working together with the Incident Management team to address non-process this is not happening • Manage staff time keeping and address accordingly, manage all sick leave where abuse initiative and carry our assigned tasks to completion • Manage time, resources well and demonstrate good planning
assigned vertical software markets and regions a) Account Management · Track activity and maintain clear Corporate Development team (Executive, Senior Manager, Manager, Analyst) on the outstanding accounts requiring Accounts to Senior Manager, Executive; · Support Executive on account management within the team including proactive planning related to outreach and calendar management (including but not limited to ad-hoc projects
assigned vertical software markets and regions a) Account Management · Track activity and maintain clear Corporate Development team (Executive, Senior Manager, Manager, Analyst) on the outstanding accounts requiring Accounts to Senior Manager, Executive; · Support Executive on account management within the team including proactive planning related to outreach and calendar management (including but not limited to ad-hoc projects
Economics Quality Assurance Project Management Administration Sales/Marketing Possession of a formally
such as operation systems, data (and database) management products, office automation products, embedded Quality monitoring & System Security Management • Manage system capacity and performance, proactively demands, architecturally and infrastructurally. • Manage and conduct deployment activities (on-site or remotely) ensure success of the same). • Assist with OS and manage application patches, installation, configuration innovative approaches to improve efficiency. • Manage issue lifecycles, documentation, administration
the business by managing daily accounting and financial tasks. a) Account Management · Achieve timeous where an invoice is not yet received; b) Invoice Management · Create quotes/proforma invoices and credit requirements; · Manage trackers for all monthly invoicing and revenue accruals to be raised; · Manage the month on remittance advice received from customers; · Manage AR ageing, check for unmatched receipts/ misallocation for payment and escalations to Account Manager, Finance Manager, Divisional Executive, Finance Executive
the business by managing daily accounting and financial tasks. a) Account Management · Achieve timeous where an invoice is not yet received; b) Invoice Management · Create quotes/proforma invoices and credit requirements; · Manage trackers for all monthly invoicing and revenue accruals to be raised; · Manage the month on remittance advice received from customers; · Manage AR ageing, check for unmatched receipts/ misallocation for payment and escalations to Account Manager, Finance Manager, Divisional Executive, Finance Executive
technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process Human Capital policies. • Provide guidance to line managers and employees on all Human Capital policy matters
technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process Human Capital policies. • Provide guidance to line managers and employees on all Human Capital policy matters