is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
communities through innovative initiatives and services. The company provides internet access to even Facilitator in System Development Advantegeous: Assessor Qualification in IT Specialization Field Moderator
from users requiring assistance with catalogue of services requests.
manage IT user ID's & authorisation, manage service delivery operations, manage infrastructure resource integration with other services. Office 365 Administration: Manage and support Office 365 services, including email including tagging computers and printers, updating registers, and handling equipment logistics. Documentation
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Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty Provide customers with regular feedback on their service requests. - Travel to and from customer locations hardware and software assets. - Maintain and update a register of all IT assets. - Provide technical advice on the maintenance of relationships with vendors, service providers or procurement teams and ensure that