record and process reservations made by phone/fax/email in the Property management system (Opera) Transfers Process amendments to reservations such as extensions, early departures, etc Manage “no show” reservations guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring Communication of any special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow
record and process reservations made by phone/fax/email in the Property management system (Opera) Transfers Process amendments to reservations such as extensions, early departures, etc Manage “no show” reservations guests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring Communication of any special / VIP bookings to Reservations Manager and Front Office. Guest complaints and follow
diploma
Requirements:
Process amendments to reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with
Process amendments to reservations, e.g. extensions, early departures etc. Manage No Show's Dealing with
reservations